Data Ownership
Really Clean is an online system that stores customer, staff and financial information about your company as provided or entered by that company. Really Clean will store information that is entered by you, or automatically imported. The data entered, or imported, by you remains your property and Really Clean will not use nor make available for use any of this information for any purpose other than delivering the service provided by Really Clean, without your permission.

Data Access
The data entered, or imported, by you is stored securely in a database and is only accessible to people whom you have authorized access, and Really Clean support staff for the purposes of delivering and supporting Really Clean.

It is your responsibility to keep your password safe. Really Clean staff, and Really Clean’s partners do not have access to your password and will never ask for your password.

Data Retrieval
Provided you have met your obligations under the Really Clean Terms of Use, you are able to access a full export of the data from the System in XML, PDF, and various image file formats. This information will be packaged into a single ZIP file for accessibility. You may only access this full export of your data once per 24-hour period.

At your request, Really Clean can permanently delete your account data, including all historic backups which may be stored in various locations around the world. This request must be made in writing by the account owner.

Data Security
Really Clean’s servers are secured by SSL Certificates issued by StartSSL, so all data transferred between users and Really Clean is encrypted, including data transferred to iPhone® and iPad® devices.

Really Clean stores your data in multiple locations around the world; including the United States, Australia, Ireland, Canada, Singapore and Tokyo. Really Clean in Australia administers data access and service delivery. You consent to that data being transferred from your country to any of the above listed storage locations.

Credit Card Storage
If you choose to pay for Really Clean by credit card, your credit card details are not stored by Really Clean and cannot be accessed by Really Clean staff. Really Clean uses PayPal as our payment provider, which provides you with ?exible payment options around the world.

Your Browser and Cookies
Really Clean utilises “cookies” and other technical measures that enable the correct functioning of Really Clean. Really Clean will not sell or otherwise provide your personal information to a third party, or make any other use of personal information about you for any purpose which is not necessary to the normal use of Really Clean.

Email Communications
Really Clean sends billing information, product information, newsletters and notifications to you via email.

Where appropriate email communication will contain instructions describing how you can opt to be removed from the mailing list.

System Monitoring and Usage
Really Clean staff will never access your data stored in the Service, except where required to do so to assist with resolution of a system issue or error.

Really Clean staff can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure database.

This Policy
Really Clean reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. Really Clean will make every effort to communicate these changes to you via email or notification via the website.

Terms of use
Use of the Service is subject to Really Clean’s Terms of Use and this Privacy Policy should be read in conjunction with this.